SPECIAL
ORDERS
When you have a special event, with
special needs, please place your order a minimum of 10 days prior to
shipping or delivery to ensure the varieties
and the quantities you need.
STANDING
ORDER GUIDELINES
A standing order program with Flowers
Central, Inc. is considered a 52-week agreement. Standing orders are
considered as a binding agreement between two parties.
Flowers Central, Inc. will not sell any
flowers on the open market until we have fulfilled our standing order
commitments.
We guarantee our product quality 100%.
All assortments are subject to change 10
to 15%, depending on weather conditions.
Open market prices are available on most
products on a yearly basis, dependant upon availability.
We will allow two cancellations per
year, with the required minimum of ten days advance notice so that your
order can be sold elsewhere or canceled from the farm that week.
Standing orders will run from
approximately September 1st until September 1st of
the following year.
Only the items
listed below will be doubled for Valentine and Mothers Day.
Carnations all
grades
Mini Carnations
Red Roses all
lengths Color Roses all lengths
Alstroemeria
Fillers
Basic
Boxes Whimsey Boxes
Flowers Central, Inc. sales department
must be notified within 24 hours of receipt of product with any
problems. A copy of delivery invoice with item circled and problem noted
faxed back to Flowers Central is preferred. No credit will be issued if
notice has not been given within the first 24 hours.
Do not discard any product being claimed
until you have been notified by Flowers Central as to the status of your
claim. In some cases, the product may need to be returned for credit, in
which case Flowers Central will be responsible for picking up the
product. The customer will be responsible for proper packaging for the
return of the product.
This agreement is not transferable.
DELIVERIES
-
Local Van Deliveries Minimum $50
order
-
FedEx
Minimum $200 order
-
Saturday Deliveries - $12.50 per box
-
COD Fee - $9.50 per order
HOLIDAY
SHIPMENTS
Outstanding balances owed to Flowers
Central., Inc. must be current according to our terms to allow holiday
shipments.
PAYMENT
TERMS
Payment terms are COD or Credit Card
unless other arrangements have been approved by the accounting office.
When you purchase from Flowers Central, Inc. you agree to comply with
and be bound by the terms and agreements as stated on the Account
Application.
FORMS OF
PAYMENTS
The following forms of payment are
accepted:
Visa MasterCard
Discover
American Express
Checks Money
Orders Cashiers Checks
ACH Bank Draft
PROMISE TO
PAY
You promise to pay all debts incurred
from purchases made by you or an authorized purchasing agent for the
benefit of the business.
PAYMENT
DUE DATE
COD Due upon receipt of product.
Net 10 EOM - Payment is due and payable
in full no later than the 10th of each month.
SALES TAX INFORMATION
As required by each state, Tax Exempt
customers will be required to submit updated Annual Resale Certificates
each year. If the updated information is not on file, Customer will be
subject to applicable sales tax for the State and County for which the
product will be delivered.
FINANCE
CHARGE
The minimum finance charge for any
billing period in which finance charges are imposed is $1.00. A monthly
percentage rate of 2% (24% annually) will be charged on all accounts
with balances 30 days or older. Finance charges are calculated on the
total balance due.
BAD CHECK
CHARGE
Any check returned to Flowers Central,
Inc. will incur a bad check charge for each time the check is returned
as follows:
·
$25.00 if the face amount
does not exceed $50.00
·
$30.00 if the face value
exceeds $50.00 but does not exceed $300.00
·
$40.00 if the face value
exceeds $300.00 or an amount up to 5% of the face amount of the check,
whichever is greater.
In the event of default, guarantor agrees
to pay all collection costs and legal fees in connection with this
account.
OUR
PRIVACY NOTICE
Keeping customer information
secure is a top priority for all of us at Flowers Central, Inc.
We are sending you this privacy notice to help you understand
how we handle the personal information about you that we collect
and may disclose. This notice tells you how you can limit our
disclosing personal information about you. The provisions of
this notice will apply to former customers as well as current
customers unless we state otherwise.
POLICIES
AND PRACTICES TO PROTECT YOUR PERSONAL INFORMATION
We protect personal information we
collect about you by maintaining physical, electronic and procedural
safeguards that meet or exceed applicable law. All staff are trained on
properly handling of personal information, and we restrict access to it.
CATEGORIES
OF PERSONAL INFORMATION WE COLLECT AND MAY DISCLOSE
The personal information we collect
about you comes from the following sources:
-
Information we receive from you on
applications or other forms, such as your name, address, telephone,
etc.
-
Information about your transactions
with us, such as your account balances, payment history and account
activity.
-
Information we receive from a
consumer-reporting agency, such as your credit bureau reports and
other information relating to your credit worthiness.
-
We may disclose any of the above
information that we collect to non-affiliated third parties as
described below:
-
Financial service providers, such as
companies engaged in banking, credit cards, consumer finance,
securities and insurance.
Please remember that we will limit
personal information about you that we disclose to non-affiliated third
parties if you check the Do Not Disclose box on your Customer Account
Application.
